Technical Communication Library: Articles: Learning from Games: Seven Principles of Effective Design Why do players of computer games seem to approach those applications without fear, eagerly exploring and learning as they go, while users of business applications will go out of their way to keep from using the tools? [...] Why can’t business applications be more like games? In this article, we attempt to lay the ground work for future research by defining seven design principles found in games that we believe contribute to the creation of more usable applications."
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